At Florida Community Health Centers, Inc., our Telehealth system is positioned to address the needs of the communities we serve; and to patients that have conditions that do not require access to an urgent care or an emergency room. In addition to video consultation, remote treatment, and Patient-Based Internet Connected Remote Monitoring, through Telehealth, we provide an alternative platform for patients to participate in routine follow-up visits. Additionally, with telehealth we offer off site care management services, provide Behavioral Health individualized therapy via video telehealth, make available Pharmacy consultation by our Clinical Pharmacist, send mass communications and address the ongoing concerns related to public health emergencies when they arise. Telehealth allow us to reach even more patients who have not been able to access health care services for one reason or another.
Telehealth policy changes after the COVID-19 public health emergency
The U.S. Department of Health and Human Services has implemented a variety of measures to promote the adoption and usage of telehealth during the COVID-19 pandemic. Some of these measures have been made permanent while others are temporary.
Permanent Medicare changes
- Florida Community Health Centers is a Federally Qualified Health Centers (FQHCs) that can serve as a distant site provider for behavioral/mental telehealth services.
- Medicare patients can receive telehealth services for behavioral/mental health care in their homes.
- There are no geographic restrictions for behavioral/mental telehealth services.
Temporary Medicare changes through December 31, 2024
- There are no geographic restrictions for non-behavioral/mental telehealth services.
- Some non-behavioral/mental telehealth services can be delivered using audio-only communication platforms.
- An in-person visit within six months of an initial behavioral/mental telehealth service, and annually thereafter, is not required.