For 40 years, Florida Community Health Centers Inc. (FCHC) has been considered a leader in Florida’s primary and preventive health care services. Comprehensive health care services are provided through a network of health centers surrounding Lake Okeechobee in South-Central Florida.
Our service area encompasses the counties of Hendry, Glades, Okeechobee, St. Lucie, Martin and the western area of Palm Beach County. FCHC has service delivery sites in the cities of Clewiston, Fort Pierce, Indiantown, Moore Haven, Okeechobee, Pahokee, Port St. Lucie and Stuart with FCHC’s Corporate Office centrally located in West Palm Beach, Florida.
FCHC is a private, non-profit, tax exempt 501(c)3, consumer directed corporation which is designated as a Federally Qualified Health Center (FQHC), and is accredited by the Joint Commission (JC). The Corporation was formed in July 1976 to serve the medically indigent and migrant/seasonal agricultural workers (MSAW) who reside in our service area.
Our mission is to provide accessible, cost-effective, high quality and comprehensive primary and preventive health care services to all persons, regardless of their socio-economic circumstances.
FCHC uses a sliding fee scale (SFS) based on federal poverty limits (FPL) to determine the amount of financial responsibility each patient carries regarding their health care services. Patients who are at or below 100% of FPL have their health care needs provided by FCHC at a minimal charge. In addition, FCHC’s commitment to ensuring a continuum of care is evidenced by our policy to pay for an initial office visit to specialists for those with no financial means. As depicted in our 2015 UDS Report, FCHC provided health care to over 48,000 patients who generated almost 180,000 visits.
We have a comprehensive health care system in place with over 400 employees, 70 of which are health care providers. We provide pediatric and adult primary and preventive care; preventive and restorative dental services, OB/GYN services and HIV/AIDS care. Our patients benefit from a “medical home” model, where they access and benefit from our extensive array of health care providers and services at each location, creating a “one-stop shop” for their primary health care needs.
Our Senior Management Team is well respected and recognized throughout the health care community. We have an established infrastructure with a proven record of success in the community health arena. Human resources, information technology finance, purchasing, and other centralized administrative functions are all established within our organization and support health center operations.
FCHC has been providing comprehensive health care to the communities described above for 30 years as a grantee from Health Resources Services Administration (HRSA)/Department of Health and Human Services (DHHS). Our staff, infrastructure, facilities, culture and linguistic competency, and systems for measuring outcomes have been in place and are continuously improving. This organization is set to endure as an integral part of the safety net for Florida’s medically underserved citizens. In 1996, FCHC was designated as an FQHC and enjoys malpractice coverage under the Federal Tort Claims Act (FTCA) as a result.
In 2014, Florida Community Health Centers, Inc. received recognition at each of its primary care sites by the NCQA as level 3 Patient Centered Medical Homes (PCMH). It is the highest level of recognition awarded. As a primary care provider and medical home, FCHC will coordinate patient care across multiple settings, including specialty offices and hospitals. We will also assist with the arrangement of referrals to outside entities. In order to facilitate these processes, FCHC strives to maintain complete and accurate medical records. Patients can help in this process by providing complete and accurate medical information including medical history as well as information about medical care received elsewhere. FCHC strives to work together with each patient as a team to achieve the best health outcomes.